Job Post: IT Specialist

QUALIFICATIONS & EXPERIENCE:

  • Grade 12

  • Diploma in IT, mathematics, or IT Engineering

  • Minimum of five years of experience in IT or database administration

  • Experience working with following environments: Mac OS, Windows 10 & Windows Server 2008+ operating systems, Active Directory, Exchange / Office 365, Network Storage, Azure,

  • Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.

  • Working knowledge of scripting languages

DUTIES & RESPONSIBILITIES:

  • Review diagnostics and assess the functionality and efficiency of systems

  • Implement security measures

  • Monitor security certificates and company compliance of requirements

  • Offer technical support to company staff and troubleshoot computer problems

  • Install and update company software and hardware as needed

  • Anticipate and report the cost of replacing or updating computer items

  • Provides users with information by designing methods to collect and retrieve data

  • Identifies user’s requirements by establishing personal rapport with potential and actual users and other persons in a position to understand service requirements

  • Collects data by identifying sources of information and designing survey and collection methods

  • Organises information by studying, analysing, interpreting, and classifying data

  • Resolves retrieval problems by altering the design to meet requirements

  • Prepares reports by collecting, analysing, and summarising information

  • Prepares reference for users by writing operating instructions

  • Maintains historical records by documenting system changes and revisions

  • Maintains client confidence and protects operations by keeping information confidential

  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

  • Contributes to team effort by accomplishing related results as needed

  • Establishes and revises database by conferring with analysts and programmers to code and retrieve data

  • Maintains database by entering data Fibre Splicing

KNOWLEDGE:

  • Working knowledge of ZAC relevant procedures and working practices

  • Communication Skills: Ability to liaise with people on all levels

  • Sound written and verbal communication

SKILLS:

  • Report writing skills

  • Fluent in English

  • Ability to motivate

  • Computer literate

  • In possession of a valid driver’s licence

ABILITIES:

  • Community

  • Communication Skills: Ability to liaise with people on all levels

  • Sound written and verbal communication

  • Ability to mediate and resolve conflicts

CLOSING DATE FOR APPLICATION: 5 PM, 18 FEBRUARY 2021

Email your most recent CV, certified copies of qualifications as per advertisement and all relevant supporting documents to phumzilem@zulac.co.za

Incomplete applications will not be considered.

PLEASE NOTE:

If you have not heard from us within 21 days from the closing date, you should regard your application as unsuccessful.

* Please note that all positions are open to designated groups as specified in the Employment Equity Act.

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